Free Priority delivery on orders over £50 UK
Order by 4pm Monday - Friday or 11am Saturday for next working day (Monday - Saturday) tracked delivery with Royal Mail.
Order by 1pm Monday-Friday for next working day (Monday- Friday) fully tracked delivery with DHL
Priority delivery on orders under £50 UK - £4.95
Order by 5pm Monday - Friday or 11am Saturday for next working day (Monday - Saturday) tracked 24 delivery with Royal Mail.
Order by 1pm Monday-Friday for next working day (Monday- Friday) fully tracked delivery with DHL.
Standard delivery on orders under £50 - £3.95. Royal Mail Tracked 48 hour (3-5 working days, inc. Saturday)
Saturday Delivery
Please order by 5pm Friday and select Priority Royal Mail. Delivery is charged at £4.95 on orders under £50 and Free on orders over £50.
Local Collection
We are suspending local collection whilst we transition to our new warehouse.
Local Delivery
We deliver free to HG1 and HG2 postcodes on a Thursday and YO26 8 and YO26 9 on Tuesday. Please select this option at the checkout.
Ireland, Channel Islands, UK Highlands and Isle of Man Standard Delivery £3.95 on orders under £50 and free on orders over £50
Orders can take longer to arrive in these areas.
International Orders
We have many international customers who, for now, use Shop&Ship by Aramex as a platform to facilitate their delivery. https://www.shopandship.com/en/
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Returns
If for any reason you would like to return any items from your order our address is:
French Soaps, Unit 14 Ousegill Business Park, Carr Side Road, Great Ouseburn, North Yorkshire, YO26 9AE
Return costs are at your own expense and should arrive back with us within 28days of your order. We recommend you hold on to proof of postage.
Once we have received your return and it has been checked by our team your items will be refunded and receive a notification of this. We are unable to refund products that have been opened or used.
If your items arrive to you damaged then please contact us to arrange a free return.
